This includes any communication that you send to us whether that be through the contact form on our website. Through email, text, social media messaging, social media posting, or any other communication that you send us. We process this data for the purposes of communicating with you. Record-keeping, and for the establishment, pursuance, or defense of legal claims. Our lawful ground for this processing is our legitimate interests.
Customer Data includes data relating to any purchases. Such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details, and card details. We process this data to supply what you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
User Data includes data about how you use our website and any online services together with any data that you post for publication on our website. We process this data to operate our website and ensure relevant content is provided to you. This is to ensure the security of our website. Also, to maintain backups of our website and/or databases. This is to enable the publication and administration of our website, other online services, and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
Visitors may be asked to provide certain personal information when they purchase from us including name, address, telephone number, billing information. The personal information collected during the registration process is used to manage each Visitor’s account (such as for billing purposes). This information is not shared with third parties unless specifically stated otherwise or in special circumstances.
Responses to Email Inquiries:
When Visitors send email inquiries to Florets Shop customer service, the return email address is used to answer the email inquiry we receive. Florets Shop does not use the return email address for any other purpose and does not share the return email address with any third party.
Changes to Personal Data:
Visitors are obliged to inform us about any change concerning his/her data, in particular about changes of place of residence, changes of surname, and changes of an email address. Florets Shop shall not be liable for the consequences resulting from providing mistaken data.